Change Password

For multiple reasons, it's best practice to change your password regularly (ie: every 30, 60, or 90 days). Either way, it's easy to change your password following the steps below.

To complete the password change:

  1. Click on Change Password from the profile menu.
  2. Enter the current password (*required).
  3. Enter the new password.
  4. Enter the new password again to confirm the change.
  5. Click Save.

PASSWORD REQUIREMENTS

  • Must be at least 12 characters long
  • Must include letters, numbers, and special numbers
  • Must include both upper and lower case letters
  • Cannot contain user details (e.g., email, name, etc)

NOTE: You may receive an error message for one of the following reasons

  • Password length doesn't meet requirement
  • Password is missing one or more of the format requirements
  • Password mismatch, incorrect password, etc.

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